Returns & Exchanges

When you purchase your rug(s) with us, you have 30 days from the day you receive your rugs to decide whether or not they work for your designated room(s). If you wish to return your rug(s), you can do so by contacting us at 1-877 888-8784 (7 days a week) to obtain an RMA # and instructions for your return. You can also email us at info@rugs.ca and we'll email you the instructions for your return. Buyer is responsible for all returns. However, we will be happy to help you with rates and other necessary details.

We are Open!

Order online 24/7

Telephone and email customer service available 8:30am - 9:00pm EST 7 days a week

Phone:1-877-888-8784
Email: info@rugs.ca


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